At 92go, we take the privacy and security of your personal data seriously. This Privacy Policy explains in plain legal terms exactly what personal information we collect from Pakistani players who register and use the 92go platform, how that information is used, who we share it with, how long we retain it, and the rights you have over your own data. This policy applies to all account holders and visitors to https://92go.bio regardless of which city in Pakistan you are playing from — whether Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across the country.
Our Privacy Commitments
These six principles underpin every data processing decision 92go makes. They summarise our full Privacy Policy in plain language — but they do not replace the detailed sections that follow, which you should read in full before using the 92go platform.
92go does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers — under any circumstances. Your name, CNIC details, mobile number, email address, and transaction history belong to you. We process this data only to operate your account, comply with our licensing obligations, and keep the platform secure.
All data transmitted between your device and the 92go platform is protected using TLS 1.2 or higher encryption. Whether you are accessing the platform from a JazzCash-linked mobile in Karachi or a desktop in Islamabad, your login credentials, payment details, and personal information travel over encrypted connections at all times.
Registered 92go players have the right to access the personal data we hold about them, request corrections to inaccurate information, request deletion of data where retention is no longer legally required, and opt out of non-essential marketing communications at any time. Submit data rights requests to [email protected].
We do not hold your personal data indefinitely. This Privacy Policy specifies the retention period for each category of data we collect. KYC documents, transaction records, and account data are retained for the minimum period required under our international gaming licence and anti-money laundering obligations — and deleted promptly thereafter.
92go operates under an international gaming licence that imposes strict data protection, KYC, and anti-money laundering obligations. All personal data processing carried out by 92go is grounded in a lawful basis — whether contractual necessity, legal obligation, or legitimate interest — and is consistent with internationally recognised data protection standards.
92go sends promotional communications — including bonus offers, PSL cricket betting promotions, and VIP tier upgrades — only to players who have not opted out. Every marketing message from 92go contains a clear unsubscribe mechanism. You may also opt out at any time from within your 92go account notification settings or by contacting [email protected].
92go is an internationally licensed online casino and sports betting platform accessible at https://92go.bio. The 92go platform offers Pakistani players access to cricket betting, live dealer casino games, slots, table games, and a full sportsbook — all denominated in Pakistani Rupees (PKR) with support for JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 payment methods.
For the purposes of this Privacy Policy, 92go is the data controller responsible for the personal data of players who register an account, visit the platform, or interact with 92go's support channels. When this policy refers to "92go," "we," "us," or "our," it means the operator of the platform at https://92go.bio acting in its capacity as data controller.
92go collects personal data across several categories depending on how you interact with the platform. The table below summarises the main categories, examples of specific data points within each category, and the primary purpose for which that category is collected.
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | KYC verification, age verification (21+), regulatory compliance |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communications, support, responsible gaming alerts |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL account details, USDT wallet address, transaction history | Deposits, withdrawals, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bets placed, wagering amounts, session durations, PSL cricket markets accessed | Responsible gaming monitoring, bonus management, product improvement |
| Communications Data | Live chat transcripts, support email content, KYC document submissions | Support quality assurance, compliance records, dispute resolution |
| Marketing Preferences | Opted-in / opted-out status for email, SMS, and in-platform notifications | Ensuring promotional communications respect your consent choices |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request. In such cases, the disclosure is processed solely for the purpose of implementing the self-exclusion and is retained only as long as required to administer it.
The majority of personal data 92go holds about you is provided directly by you during the following interactions: account registration (where you provide identity and contact data); KYC verification (where you upload identity documents such as your CNIC or passport); deposit and withdrawal transactions (where payment method details are collected); live chat and email support interactions; and responsible gaming requests including self-exclusion applications.
When you access the 92go platform, certain technical and usage data is collected automatically through server logs, session management systems, and analytics tools integrated into the platform. This includes your IP address, the pages you visit, the games you launch, the duration of your sessions, and your device and browser characteristics. This data is used for security monitoring, responsible gaming analysis, and platform performance optimisation.
92go uses third-party KYC and identity verification service providers to validate the identity documents submitted by Pakistani players during account verification. These providers may cross-reference the information you supply against official databases to confirm authenticity. The results of these checks are shared with 92go for the purpose of completing your KYC. We do not receive raw database records from these providers — only verification outcomes.
When you process a deposit or withdrawal via JazzCash, EasyPaisa, HBL, or other supported payment methods, the relevant payment processor may share transaction confirmation data with 92go — including transaction reference numbers, amounts, timestamps, and the masked account identifier associated with the payment. This data is used to reconcile your Account Balance and to maintain our anti-money laundering transaction records.
Every processing activity carried out by 92go in relation to your personal data is grounded in one of the following lawful bases recognised under internationally accepted data protection principles:
Your identity, contact, and financial data is used to create and maintain your 92go account; process your PKR deposits and withdrawals via JazzCash, EasyPaisa, or bank transfer; verify your identity and age (21+); apply bonus credits to your account balance; and manage your account settings including responsible gaming tools such as deposit limits and self-exclusion.
92go's international gaming licence requires us to maintain detailed records of all player identities, transactions, and account activity. This data is used to conduct anti-money laundering transaction monitoring; report suspicious transactions to relevant authorities where legally required; detect and investigate bonus abuse, multi-accounting, and fraudulent payment activity; and respond to lawful requests from regulatory and law enforcement bodies.
Usage data — including session duration, wagering patterns, deposit frequency, and net win/loss trends — is analysed by 92go's responsible gaming systems to identify players who may be showing signs of problem gambling behaviour. Where such indicators are identified, 92go may proactively contact the player, apply temporary account restrictions, or prompt the player to use self-exclusion tools. This processing is carried out in the legitimate interests of player welfare and our licensing obligations.
Where you have not opted out, 92go may use your contact data to send you information about new game releases, cricket betting promotions during PSL season, VIP programme tier upgrades, reload bonuses, and other offers relevant to your activity on the platform. All marketing communications include a clear and functional unsubscribe link. Opting out of marketing will not affect the operational communications you receive about your account, transactions, or responsible gaming.
Aggregated and anonymised usage data is used by 92go's product and development teams to understand how players use the platform — which game categories are most popular, how navigation flows are performing, and where technical issues are occurring — in order to improve the overall player experience. This analysis uses anonymised data and does not involve individual profiling.
92go does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
The 92go platform uses cookies and similar tracking technologies to operate correctly and to improve your experience. Cookies are small text files placed on your device when you visit the platform. The categories of cookies used by 92go are:
You may control non-essential cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or receive a notification before a cookie is placed. Note that disabling strictly necessary cookies will prevent you from logging in to your 92go account. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
92go retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by our international gaming licence and applicable legal obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| KYC / Identity Documents | 5 years after account closure | Gaming licence AML obligation |
| Transaction Records | 5 years after each transaction | AML and financial audit requirements |
| Account and Profile Data | 5 years after account closure | Gaming licence record-keeping |
| Support Communications | 3 years after last interaction | Dispute resolution, quality assurance |
| Technical / Log Data | 12 months from creation | Security monitoring, fraud detection |
| Marketing Preferences | Duration of account plus 12 months | Consent record compliance |
| Self-Exclusion Records | Duration of exclusion plus 5 years | Responsible gaming licence obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymisation is used in place of deletion, the anonymised dataset may be retained indefinitely for statistical and analytical purposes.
92go implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or unauthorised access to your 92go account, please contact us immediately at [email protected] so that we can take appropriate action to secure your account and investigate the incident.
As a 92go account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request." We will acknowledge your request within 5 business days and respond substantively within 30 days.
92go operates as an internationally licensed platform. The personal data of Pakistani players may be processed and stored on servers located outside Pakistan — including in the jurisdiction in which 92go holds its gaming licence, and in the jurisdictions where our KYC verification partners and game content providers operate.
Where personal data is transferred internationally, 92go ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that described in this Privacy Policy. These safeguards include contractual data protection clauses incorporated into our agreements with all third-party data processors, and where applicable, reliance on adequacy determinations or equivalent transfer mechanisms recognised under the data protection framework of our licensing jurisdiction.
The 92go platform is strictly for adults aged 21 and over. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Age verification is a mandatory step in the 92go account registration process — all players must confirm they are 21 or older at registration, and must pass KYC identity verification that confirms their date of birth before withdrawal privileges are granted.
If 92go becomes aware that an account has been registered by a person under the age of 21, that account will be immediately suspended, all balances will be reviewed in accordance with our Terms and Conditions, and all personal data associated with the underage account will be deleted as promptly as our legal obligations allow.
92go reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, updates to our gaming licence obligations, or changes in applicable law. When material changes are made — meaning changes that significantly affect how we use your personal data or the rights available to you — we will notify you by email to your registered address and by a prominent notice within the 92go platform at least 14 days before the changes take effect.
Non-material changes such as typographical corrections, clarifications of existing practices, or structural reorganisation of the policy document may take effect immediately upon publication. The "Effective Date" at the top of this policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 92go protects your data.
For all privacy-related enquiries, data access requests, rectification requests, erasure requests, objections to processing, or complaints about how 92go handles your personal data, please contact us using the details below:
If you are not satisfied with 92go's response to a data rights request or privacy complaint, you have the right to escalate the matter to the relevant supervisory authority under the data protection framework applicable to 92go's licensing jurisdiction. Details of the applicable supervisory authority will be provided upon request.
Last reviewed and updated: 1 January 2026. This Privacy Policy supersedes all prior versions published on https://92go.bio. By continuing to use the 92go platform after this date, you acknowledge that you have read and understood this Privacy Policy.
Ready to Play?
Now that you understand exactly how 92go protects your personal data, explore everything the platform has to offer — from live cricket betting during PSL season to premium slots and live dealer tables. Deposits and withdrawals via JazzCash and EasyPaisa. PKR accounts. 21+ only. Please play responsibly.